Customer Testimonials
Kaden is a good salesman knows his job well
John was awesome!!!!!
Hayden was awesome! Got the deal done…. Thank you
Great experience working with Hayden!
My experience with Rountree Moore Nissan today was nothing short of exceptional. I would be remiss if I did not take a moment to publicly recognize Anthony M., Tanner D., and Anthony V. for the outstanding level of professionalism, attentiveness, and customer service they demonstrated throughout my entire experience.
I encountered a few unexpected complications on my end upon arriving, but rather than allowing those circumstances to become an obstacle, these gentlemen approached the situation with reassurance, patience, and an unwavering commitment to finding a solution. They went above and beyond to ensure I felt comfortable, informed, and confident throughout ... Read More Google - Nov 11, 2026
Caden great
Caden was very helpful. He answered all my questions plus the questions that werent asked. He answered my questions and my boyfriends questions an his mother questions helped us alot n got us a really good deal thank you caden for all your help highly recommend for sure.
Very good staff . we felt relaxed and at ease . Though the signing prosses still takes to long .
Great dealership, very helpful and friendly people. Loved Anthony and Caden both and will suggest this dealership to others.
I had such a great experience at Rountree Moore Nissan in Lake City! I originally went in looking for a Rogue and ended up driving home in a Pathfinder, and I couldn't be happier!
From the moment I walked in, everyone at the dealership was so friendly, welcoming, and helpful. The entire team went above and beyond to make sure I was taken care of throughout the whole process. They made the car-buying experience easy, comfortable, and enjoyable!
It's not often you leave a dealership feeling this good about your experience! A huge thank you to everyone at ... Read More Google - Nov 9, 2026
Hayden was great to work with
Excellent experience! Everyone there is so nice and multiple people made it a point to express their appreciation for us visiting their dealership. Donnie and Kaden are top notch!
Caden was great. I DO NOT enjoy car shopping at all, but this experience was a great one. Caden was very knowledgeable about the vehicle I came in for, answered every question I had with no hesitation. If you are in the market, I recommend going to see Caden for your next purchase!
Anthony did a great job and we were able to get a great deal
Both Anthony's showed great hospitality Everyone was very respectful and attentive Very appreciated.
This experience was seamless. Kaden is the manager and he was very friendly, organized and professional. They were completely transparent about our bottom line dollar. And I am a happy customer! Thank you!!!!!!
Bryson was an absolute amazing! Thank you
Great experience, from start to finish.
I had a Wonderful experience at Rountree Moore Nissan! Toby was a great salesman as he kept me & my rambunctious kids entertained! The anticipation & paperwork was super fast! Definitely recommend & 1 very Happy customer!
Caden was really good!!!!!
Staff very knowledgeable and explained everything Toby Davis and Tanner very good salesmen
Caden was awesome we love our new truck
A pleasure to work with.
John Was A GREAT Sales Person 10/10 Very Sprit Lifting 😂 We Got The Job Done
The entire staff at Rountree Moore Nissan were incredible. Anthony and Kaiden went out of their way to accommodate me with a vehicle that I was extremely satisfied with. They were friendly, professional, and very helpful. I definitely recommend go there for your next vehicle and working with these two young men.
They are great. Everyone was so helpful. Thank you Robert for all your help. Need a new vehicle this is the place to go.
Anthony and Kaden went to extreme measures to get me the car I wanted. They were very professional and courteous. I highly recommend using them when you visit!!
Greatest experience ever. Fantastic people. Thank you Robert
Caden was great!
John at rountree Moore Nissan was so amazing ! Very nice ! Very happy with my car he got me in
Love the service they have great people
Very good
Donny sales representative was very kind and very helpful, I highly recommend going to Nissan in lake city florida.
After totaling my previous vehicle, I found myself back in the market for a new car. I scheduled an appointment over the phone and took a Greyhound bus an hour and 40 minutes to the dealership, and I can honestly say it was worth the trip! Robert was my salesperson, and he was personable, straightforward, and determined to find me something within my budget. And trust me, my budget was TIGHT, especially as someone rebuilding her credit! Despite my circumstances, the guys made it happen, and I drove off the lot in a BRAND NEW 2027! Huge thank you to Robert, Kaden, ... Read More Google - Oct 24, 2026
Everyone there was easy to work with and dealt fairly with us! Would do business there again!
Horrible experience, I was told something totally different from what we discussed over the phone. I knew everything about what I had going on and still convinced me to come down there. Literally drove 2 hours to leave with nothing after them promising me that I’ll have a car. They only care about what benefits them and not the customers.
Pleasant staff that were very helpful throughout all steps in the transaction. The PO vehicle was everything I wanted and in great shape. It was worth the drive to Lake City!!!
Do not waste your time. I gave Nissan Roundtree ALL of my information upfront — my credit situation, income, no cosigner, what I owed on my trade, and the fact that I was upside down.
They advertise that all you need is income, credit doesn’t matter, no cosigner is needed, they’ll double your trade-in value, and being upside down isn’t a problem.
I drove an hour and 20 minutes because they made it sound like they could actually help me. Then I sat there for about 2.5 hours just to get the exact answer I already knew I was going ... Read More Google - Oct 3, 2026
So I called about a 2025 GMC SIERRA I get pricing that info before I drive 220 miles each way This took three different people and 3 days with me calling over 10 times and I still have nothing from Alex Acosta Definitely not recommended They pass you over to the manager than the manager manager, then no response complete waste of time please do better Santino
The worst experience I have ever had at a dealership. I emailed about a car on the lot with an out the door price then drove an hour to the dealership only to find they wanted over $4k more than what the website showed. Total bait and switch with the usual back and forth to the manager's office BS. They kept trying to wear me down and I finally left the store. I will never recommend this group of thieves to anyone.
Horrible experience got a truck from here truck transmission was bad and then they change my transmission and use the same trans oil. Had to get it serviced somewhere else.
I appreciate the professionalism and how my concerns were addressed. I even sent my son there!
I bought a Ram 2500 equipped with a solar panel, inverter etc. The inverter did not work and the wiring in the paneled walls were broken off. I had to spend another $1000 just to get the Van working like it should. I was not happy. I called the Nissan dealership and asked if they had any info on the system inside this Van.I was abruptly told "NO*
This company doesnt deserve any stars They are the worse company to do business with They took advantage of my mother who is 77 not once but twice They sold her a car that needed a transmission right out the gate and had problems ever since and the last straw the car was running hot so she called Nissan they picked up vehicle and charged my mom 168 dollar to tow it in just for them to tell her it has a blown head gasket. So as she waited for her car a sales person sold her another car and my mom ... Read More Google - Sep 6, 2026
The staff was awesome .. I recommend you use them.. had a great experience.. they was very helpful.
Add we read said complete price no other FEES, yet there was more fees, totaling thousands which included the dreaded dealer fee . Personal were friendly. Purchase Takes longer then buying a house, 2-3 hours for paperwork .
All we're very attentive and worked with me in a very professional and friendly manner. They put my satisfaction at the forefront of our interactions.
Every one was very nice in helpful it was great doing business very nice people
I came in yesterday 8/18/2026 everyone up there was amazing and work with a great deal for me to get a car that I was really needing one badly… I appreciate everyone up there yesterday
I had a great experience buying a car here. I was pleasantly surprised. Donnie and Tanner were awesome. I would highly recommend.
Great customer service. People friendly, taking care of your every need as needed. Would recommend everyone to them.
Recently purchased two vehicles from this dealership. They are very friendly, helpful and accommodating. Great service!
All of the salesmen were very professional, nice and helpful. Also very professional, Kayden, Alex and Anthony was sooo Awesome!! Our experience was well worth the drive!
Excellent service Work with you on your payment You stay inside and they bring cars to you that you your interested in
Salesman was very attentive, helpful and it was a quick transaction. Lobe my new ride
This is a terrible place Anothony Maccio put a fake 5star review on there using my phone he said his phone wasn't working could he borrow for a minute trying to make him self look good that is illegal and dishonest I was by myself all day long they had my truck keys that's I asked them for my keys twice I told them I could come back the next day I'm 72 and they pressured me into buying a car I was so upset when I left I didn't get none of my belongings out of ... Read More Google - Aug 10, 2026
I am Not happy with my purchase nor the agreement setup by these guys. My car that I took in to get “fixed” was told isn’t fixable but it was a brand new 2024 Nissan Pathfinder with 15k miles. Now guess what, my 2026 doesn’t charge, they act as if I’m “pestering them” so they’re ignoring AND my 2024 truck is now on their lot for sale! Not even 15 days later! Be careful and stand firm when you go in! Speak with your warranty company first, follow their instructions but avoid going up there. Starts off friendly then turns ... Read More Google - Aug 10, 2026
Wonderful staff very polite and helpful. Very friendly. Would recommend this dealership to anyone looking for a vehicle
Typical car dealership. I was very upfront I was not interested in buying that day, just trying to figure out what I liked. The young man who was helping me, was doing his job by trying to convince me, which was tolerable. However, he said, if he could work an amazing deal would I, I said probably not but he can try, that was a mistake. When we got back from a test drive (I did find a car I liked) him and his manager would not accept a no from me. They pushed me to call my boyfriend while ... Read More Google - Aug 4, 2026
The lying started from the moment they called me.
Starting from the vehicle ownership history, stating that it was one of their employees vehicles they traded in.
The dealership offered to drive the vehicle out to me, I told them I was not comfortable with that, and did not want them to drive it ti me before sending me the paperwork. They began to drive it anyway.
I did not receive any initial paperwork for the agreement they promised to send me. The first time I saw any paperwork was the contract that was sent while I was on the ... Read More DealerRater - Aug 1, 2026
Out of everything at this dealership. Great customer service, great atmosphere. Would recommend anyone to this dealership.
I'd like to start by saying I do not enjoy car shopping! All the research and browsing for "the" one is exhausting, but ya want to get it right ya know? So after all the emails, text messages and phone calls I got to know several of the fellas at this location. I will say I really enjoyed meeting them in person. Donny, Alex, Bryce (I didn't meet, but enjoyed talking with him), Anthony and Caden. Caden went on the test drive with me and wrapped up my purchase. If I forgot to mention anyone, my ... Read More DealerRater - Jul 30, 2026
I'd like to start by saying I do not enjoy car shopping! All the research and browsing for "the" one is exhausting, but ya want to get it right ya know? So after all the emails, text messages and phone calls I got to know several of the fellas at this location. I will say I really enjoyed meeting them in person. Donny, Alex, Bryce (I didn't meet, but enjoyed talking with him), Anthony and Caden. Caden went on the test drive with me and wrapped up my purchase. If I forgot to mention anyone, my ... Read More DealerRater - Jul 30, 2026
I would never recommend this company for anything that's not typical because they don't seem to be flexible about anything.
I was visiting from Jacksonville Florida picking up a rescue dog at the local shelter to save its life and bring it back to a rescue group in Jacksonville.
After getting my oil service yesterday by a local company in Jacksonville I noticed this morning my AC isn't working. It's 90° outside. I have a health issue.
So when I noticed the Kia Roundtree Moore across the street from where I stopped for a minute I figured ... Read More Google - Jul 3, 2026
The dealership was very professional and very helpful in making sure I received the information that I needed for this purchase
Come off aggravating I could just be passing through and they get in the way of my car and wave me down have to find a better approach for
They got us exactly what we wanted for the perfect price! We appreciated that they were upfront about things but also very accommodating and nice about everything!
Excellent customer service and awesome sales team. I had such a great experience purchasing my new car
Unfortunately we overlooked (probably due to the sunlight) the dent in the hood of the truck during delivery which I noticed when I got home. I notified Rountree and they offered to repair if I brought back to the dealership but I asked can we find someone local to repair it at their cost because that would be a 250 mile round trip. And I reminded them I chose to deal with them and pass closer dealership but they refused. So they refused to accommodate me as I did them. Not to mention the truck was dirty and they made an ... Read More DealerRater - Jun 19, 2026
Unhappy with the car and did not like being limited to what was available for me to see. I was looking for a older suv or pickup. I was an hour from home , my car broke down as soon as I hit lake city. Stranded. I felt under stress and coerced I am looking for a way to cancel the nightmare. .
Like all other dealers the want to give very little for your trade, finally made a deal
They were rude I ask for a quote they wouldn’t give me ask for the price they wouldn’t tell me and said my price range was $20,000tried to sell me a $40,000 truck and not tell me the price. Very shady place and staff
Very courteous and professional. Very respectful of my age and limitations. I am enjoying my Nissan rogue.
Truthfully since the Morgan Group has taken over the car lots in Lake City I have had a poor opinion of the franchise. I had three bad experiences with them. The first was at the Chevrolet dealers lot. The second time was when they had the Toyota dealer. Due to these poor interactions, my wife and I decided to go to Gainesville and we went to the Honda dealer which later we found out the Morgan Group bought that franchise. But the salesman promised me that they weren’t like the Lake City dealerships and asked me if I would ... Read More DealerRater - Jun 3, 2026
This trip the staff was professional and not pushy like in the past so was a good experience.just don’t like the payment
Very professional and helpful worked their hardest to get me in a vehicle and and approved and out of there as fast as they could..
I had a good experience this dealership. I got the truck that I wanted at a price that I could deal with.
The sales associate was fantastic. We were just joy riding it the lot looking around and he RAN out to our car to greet us. He wanted to help us any way he could. We ended up buying a car by the end of the night. They were all very professional, friendly and helpful. They performed the paperwork and everything necessary before i realized we were done. Very fast!
My experience with Roundtree Nissan was amazing. I love the energy while sitting in the building. There were sales representatives that literally ran full speed to the door. The moment they see a potential customer pull into the parking lot they would do whatever it takes to make a sale and I was blessed with a vehicle that I truly love. I would recommend anyone to go to Roundtree Nissan in Lake City, Florida.
He sold me a car just to make a dollar I’ll never go to him ever again
One thing I do not recommend is getting a car from @ Nissan in lake city Florida these people will rip you off I have a brand new 2026 Nissan Sentra SR. I have had it for two months and they refuse to fix my left blinker because they have a faulty blinker and now all of my running lights do not work I will tell everyone and all of my friends it is not worth it this is a known issue and they have at least 4 of the same car and everything in the shop. I wish I could give these ... Read More Google - May 27, 2026
I went in with low expectations even though their Facebook page claimed they would payoff loans that a person may have been upside down with. The sales person immediately had me test driving although I was up front that this wasnt going to work with all the information I knew they would need.
He asked me if I had a sugar daddy....if I was with someone.
Then the finance people all surrounded me at one point. Informing me that they couldn't get me into a car with the loan on my current vehicle. Well duh, I kinda told ... Read More Google - May 26, 2026
We are so pleased with our car purchase from Rountree Moore Nissan. The cost was economical and their staff Anthony M, Tanner, Donny and Kaden made our car buying experience more enjoyable. We will be recommending them to our family and friends.
Tanner stopped me in the driveway between dealerships. I was heading to Chevrolet! Ran to my window and asked to show me some vehicles. Willing to hustle
Very helpful and nice loved it and love my new car drives great good nissian
Very helpful they did a great job made it easy they want out of there way to help me get a car car THANK you
Bebo &Anthony were more than professionall, kind, and made our experience very easy to buy our car.
Service was excellent The only problem I had is that they gave me the contract on the computer disc when I don't have a computer I got to go out and buy her computer in order to review the information the contract.
They treat you like an actual family.. and make sure you leave there lot with something .. maybe even something better than what you were originally looking for .. the experience was definitely amazing and like no other I would highly recommend
This dealership made the process easy. I'm grateful they were able to help me get into a car on such short notice.
Everyone was very helpful to find the right vehicle we were looking for. Thanks Anthony and Donnie for your help.
Had car we where looking for and the right price we wanted to pay Fast deal in the door out the door Staff was on there mark and did what they said they where going to do To Thank You Staff for your hard work and dedication towards Roundtree Nisson
